Refund Policy
Last updated: 7/12/2026
Important
All payments (ZIP download €20, AI Agent €10) are processed by LemonSqueezy as Merchant of Record. Refund requests must be submitted directly to LemonSqueezy.
When refunds apply
Refunds are considered only in these cases:
- Inability to download the ZIP — you paid for the ZIP but could not download due to a documented technical issue on our side.
- Accidental double charge — you were charged twice for the same order.
When refunds do not apply
- You successfully downloaded the ZIP (digital product delivered).
- You dislike the design/content — you can edit everything in the editor.
- You request a refund for AI Agent after it was used to generate content.
How to request a refund
- Find your LemonSqueezy receipt email (order confirmation).
- Submit a request via LemonSqueezy support: lemonsqueezy.com/help or the support link in your receipt.
- Include the order ID and the reason (ZIP download issue / double charge).
- LemonSqueezy reviews and processes refunds back to the original payment method.